Question 1

How much does a digital solution cost?

Accepted Answer

It depends on the problem we are solving, the number of pages or screens, and the features you need. Most projects fall into a clear, agreed range, and we confirm the exact cost in writing during scoping, before any work starts. Once-off and monthly options can be discussed.

Question 2

How long does it take?

Accepted Answer

A focused website typically takes a few weeks. Apps, portals, automation and business platforms can take longer depending on complexity. Timelines depend mostly on how quickly content, access and feedback come back from you, and we agree them upfront.

Question 3

Do you build mobile apps?

Accepted Answer

Yes. We build cross-platform apps that run on both iOS and Android from one codebase, native iOS or Android builds where a project genuinely needs them, and progressive web apps that customers can install straight from a browser with no app store involved. We will recommend the option that fits your budget and your customers.

Question 4

What should I build first?

Accepted Answer

We focus on understanding your business, identifying the biggest challenge you're facing and recommending the most practical way to solve it. For some businesses, that's a website. For others, it could be a booking system, customer portal, business platform, mobile application or automation. Our goal is to help your business grow by solving the right problem at the right time—not by selling services you don't need.

Question 5

Can you publish the app to the App Store and Google Play?

Accepted Answer

Yes. We handle the store listings, the submission and review process, and ongoing releases and updates after launch. We will explain the store developer account costs upfront so there are no surprises.

Question 6

What is the Customer Portal?

Accepted Answer

It is your project in one place, and it is included with every project at no extra cost. You can track progress against milestones, review and approve designs, download documents such as quotes and invoices, and read project updates as we publish them. It works in any browser, on your phone or your laptop.

Question 7

Is there a Vavarian app I can download?

Accepted Answer

The Vavarian app is coming soon. Once it is available you will be able to download it and get real-time notifications when a design is ready for approval, a milestone is reached, or a new update or document lands in your portal. Until then the portal works in any browser, and we will tell clients as soon as the app is ready.

Question 8

Do I need to provide the content?

Accepted Answer

Ideally yes. You know your business best, and we will guide you on what's needed and help shape it so it reads well and works for SEO.

Question 9

Can you help with domain and email setup?

Accepted Answer

Yes. We help with domain registration, DNS, professional email records, and HTTPS so everything is set up properly.

Question 10

Do you provide hosting?

Accepted Answer

We help you get hosting set up and can support it ongoing. Whether we host directly or set you up on a suitable provider is agreed per project.

Question 11

Can you modernise my existing website or setup?

Accepted Answer

Often, yes. It depends on how the current site or system is built, so we will take a look and give you an honest recommendation: improve what you have, rebuild the right parts, or start fresh if that is cleaner.

Question 12

Can you help with Google Business Profile?

Accepted Answer

Yes. We provide guidance on setting up and improving your Google Business Profile so local customers can find you.

Question 13

Do you build booking systems?

Accepted Answer

We can set up simple booking links and enquiry flows, and where a business genuinely needs more, we can scope a custom booking flow into a website or an app. We will be honest about whether an existing tool would serve you better and cheaper.

Question 14

Do you offer ongoing support?

Accepted Answer

Yes. Optional support for updates, monitoring, backups, security checks and app releases. Support terms are agreed per package.

Question 15

What happens after the solution goes live?

Accepted Answer

We run go-live checks, make sure everything works, and you are free to take ongoing support or manage it yourself. Your portal stays available with your documents and updates in it, and we can help plan future improvements when the business is ready.

Question 16

Do I own what you build?

Accepted Answer

Yes. The website, app, portal content and agreed project assets are yours. Ownership and any licensing are made clear in writing.

Question 17

Do you work with businesses outside Cape Town?

Accepted Answer

Yes. Most of the work is done remotely, so we can work with South African businesses anywhere.

Question 18

Can you help if I only have a Facebook page right now?

Accepted Answer

Absolutely. Many businesses start exactly there. We will help you move to a proper website you control, then build from there when your needs grow.

Question 19

Do you offer once-off and monthly options?

Accepted Answer

Yes. A once-off build, an ongoing care plan, or a combination. We will recommend what makes sense for your business.

Frequently asked questions

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